Banking at Pulsz
Pulsz runs on a social-casino model, so the banking side is not the same as a real-money gambling site. You buy Gold Coins for fun play. Sweeps Coins let you enter sweepstakes with real prizes. Each step is explained below.
Purchasing Gold Coins
Gold Coins are the entertainment currency. Buying a package is purely optional, and you only need one if the free daily rewards are not enough playtime for you. You never have to buy anything to play or enter sweepstakes.
Packages come in preset bundles. The bigger bundles usually throw in bonus Gold Coins and sometimes free Sweeps Coins. Once you log in, the store shows the exact prices and sizes.
Accepted Payment Methods
We take major credit and debit cards, online banking transfers, and select digital wallets. The methods available to you depend on your state and whether your account is verified. We do not accept crypto.
| Method | Type | Typical Availability |
|---|---|---|
| Visa / Mastercard | Card | Widely available |
| Online Banking | Bank transfer | Where supported |
| Digital Wallets | E-wallet | Limited regions |
How to Buy Gold Coins
- Log in and open the coin store.
- Select a Gold Coin package.
- Choose your payment method.
- Confirm the purchase.
- Coins are added to your balance immediately in most cases.
What If a Purchase Fails?
- Check that your card or bank allows the transaction.
- Confirm your billing address matches your payment method.
- Try a different payment method.
- Contact your bank if the charge was declined.
- Reach out to Pulsz support if the coins did not arrive.
Sweeps Coins Redemption
You can redeem Sweeps Coins for real prizes once you hit the minimum balance and finish account verification. Your account dashboard shows the exact redemption threshold.
We usually send redemptions back to the same method you used to buy. Bank transfer is the other option. Processing time depends on the method and ranges from one to five business days.
Account Verification
Before your first redemption, we verify your identity. You will usually need a government-issued ID and proof of address. This protects your account and keeps everything in line with sweepstakes rules.
Send clear, high-quality documents so the process does not get held up. Most verifications finish within 24 to 72 hours.
Processing Times and Limits
| Action | Processing Time | Notes |
|---|---|---|
| Gold Coin purchase | Instant | May vary by payment method |
| First redemption | 1–5 business days | After verification |
| Subsequent redemption | 1–3 business days | Faster after verified status |
Purchase and Redemption Limits
We have tools that let you cap purchases by day, week, or month. They are optional, though we recommend using them. Your redemption limits depend on your account status and the method you pick.
If you need higher limits or are dealing with a special situation, contact support. We will go over your options with you.
Refunds
Gold Coin purchases are final in most cases. We may issue a refund in limited situations, like an accidental duplicate purchase or a technical error. Reach out to support within 14 days if you think you qualify.
Security
Every transaction runs over an encrypted connection. We do not store full card numbers on our servers. Turn on two-factor authentication for your email if you want the extra protection.
Banking FAQs on This Page
- Do I have to buy coins? No. Free Gold Coins are available every day.
- Can I use crypto? No. Crypto is not accepted.
- How long does redemption take? Usually 1–5 business days.
- Why do I need verification? It protects your account and meets sweepstakes requirements.
Responsible Spending
Decide on a purchase budget before you buy Gold Coins. Purchases will not improve your odds of winning, so treat them as entertainment spending. If you need help keeping play in check, use the tools on our responsible gaming page.
Redemption Methods in Detail
The main redemption option is a bank transfer to a U.S. checking or savings account. In some cases we can send the redemption back to the card or method you used to buy. Identity verification has to be completed before we process any redemption.
Double-check that your bank details are entered correctly. Wrong information can delay your redemption or cause it to be returned. We are not responsible for fees that come from errors in the details you provide.
Fees
Pulsz does not charge a fee for Gold Coin purchases or Sweeps Coins redemptions. Your bank or payment provider may still charge its own fees, including international transaction fees or cash-advance fees. If you are unsure, ask your provider.
Transaction History
Your account has a full transaction history that shows purchases, bonus credits, redemptions, and Sweeps Coins entries. Check it regularly to track your activity and catch anything that looks off.
Disputes
If you think a transaction was unauthorized or incorrect, contact support right away. Include the transaction ID, date, amount, and a short description of what went wrong. We look into every dispute and will email you with updates.
21+. Pulsz is a social casino with no real-money gambling. Please play responsibly. Set limits, take breaks, and find help at ncpgambling.org, 1-800-GAMBLER, or by calling 1-800-522-4700. Licensed by the Government of Curacao and the Kahnawake Gaming Commission.